Frequently asked questions
- What should I expect at a first appointment?
- During your first appointment or two your therapist will work with you to clarify the nature of your issues, identify how those concerns came to be and have been maintained, and co-create an approach and direction for therapy that can lead to healing and lasting behavior change.
- Your first appointment is the opportunity for you to assess the fit between you, your needs, and your therapist and therapist’s clinical capabilities. Research is clear that the relationship between therapist and client is a reliable and strong predictor of outcome. So, should either of you or your therapist feel that you are not likely to work well together, or if in your therapist’s opinion they are not the most appropriate resource for you, you will discuss referral options.
- I live in or around Greensboro, but because of the convenience, I’d prefer telehealth. Is that possible?
- Of course! As is always the case with services via secured video technology, during the intake process, you and your therapist will assess whether telehealth is appropriate for your specific needs from therapy. Though uncommon, there are some instances where telehealth is not appropriate. In such circumstances, whether you live in the Piedmont Triad and preferred not to come in-person or live elsewhere in North Carolina, you and your therapist would discuss referral options that might best meet your needs.
- Can I be seen by both telehealth and in-person depending on the week?
- Absolutely. Some weeks your schedule may only allow you to duck out to your car or close your office door for an hour, but not allow the additional thirty minutes of travel time. In such cases, where clinically appropriate, telehealth allows you the flexibility to see your therapist at the consistency decided upon between you and your therapist.
- Insurance and Couple’s Therapy:
- Unfortunately many health insurances generally do not cover couple’s therapy because it is often viewed as relationship enrichment rather than a medical necessity. It may be covered if a licensed provider deems it medically necessary to treat a specific, diagnosable mental health condition (e.g., depression, anxiety) in one partner. Most Couple’s sessions are paid out of pocket but please check directly with your health insurance if you are seeking to use health insurance.
- Unfortunately many health insurances generally do not cover couple’s therapy because it is often viewed as relationship enrichment rather than a medical necessity. It may be covered if a licensed provider deems it medically necessary to treat a specific, diagnosable mental health condition (e.g., depression, anxiety) in one partner. Most Couple’s sessions are paid out of pocket but please check directly with your health insurance if you are seeking to use health insurance.
Payments and Fees:
Shade Tree Counseling participates with these insurance companies:
- Aetna
- Anthem Blue Cross
- Blue Cross Blue Shield of NC
Co-pay rates vary by plan and are set by your insurance company; co-pays are required to be paid at the time services are rendered. We will courtesy bill your insurance for the remainder costs of each session.
Self-Pay Rates vary by provider:
| LCMHC-Associate | Independently Licensed Therapist | |
| Initial Appointment(CPT Code 90791) | $150.00 | $225.00 |
| Individual Therapy (CPT Codes 90834/90837) | $125.00 | $195.00 |
| Couples Therapy (CPT Code 90847) | $150.00 | $210.00 |
If you have health insurance with a company that we are not contracted with, you may be able to file for out-of-network reimbursement that can help cover the costs of therapy. Shade Tree Counseling will provide you with a Superbill that you can provide to your insurer.
We accept payment by major credit card, check, or cash.
Home 